Forgot Your Password

Students

If you do not remember your current password and you have set up your self-service password change secrets, you will be able to reset your password via the web.

1. Click on Trouble Logging in?
2. Select I forgot my password The Reset Internet Password page appears.
3. To reset your Internet password, please answer the following: message appears, listing three questions you must answer in order to reset your password.
4. Enter your responses in the corresponding fields. For your security and privacy, your secret answers are encrypted so that nobody—not even helpline staff—can see them.
5. Click Continue.
6. Note: If you do not respond correctly, a new set of questions will appear so you can try again. You can try up to five times before your account is locked out.
7. The “You answered your self-service questions correctly”. message will appear if your responses are correct.
8. Click Reset Password. The Change Internet Password page appears.
9. In the Change Internet password to: field, enter your new password.
10. In the Re-enter new Internet password: field, enter your new password again to confirm it.
11. Click Submit.

If you do not remember your current password and you have not set up self-service password change secrets, you will need to contact the Help Desk, 320-589-6150.

Faculty and Staff

If you do not remember your current password you will need to contact The Helpdesk, 320-589-6150